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Create Free Business Account| Pricing Type | Term-based support |
| Mpn | 352042J |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF C/D AES R10 DLG 1YPP |
| Product Supported | Avaya AES R10 |
| Support Hours | Vendor standard hours |
| Covered Period | 1 year |
| Provided Support | SA Preferred coverage |
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SA PREF denotes Avaya Preferred Software Assurance, which provides vendor-issued software updates, security fixes, and access to Avaya support resources for the covered AES R10 product.
This SKU (MPN 352042J) provides one year of Preferred Software Assurance coverage beginning on the contracted start date.
No. This plan provides vendor software maintenance and support access. On-site services require a separate premium service agreement.
Purchase and enrollment reference MPN 352042J and should be aligned to your AES R10 system identity so Avaya can apply updates and entitlements to the correct instance.
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