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Create Free Business Account| Mpn | 352004J |
| Vendor | Avaya |
| Category | Support & Warranties |
| Product Name | SA PREF C/D AES R10 ADV TSAPI SML 5YPP |
| Product Supported | AES R10 |
| Covered Period | 5YPP |
| Provided Support | ADV TSAPI SML |
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ADV TSAPI SML describes an advanced support tier focused on TSAPI integrations for small deployments. The product (MPN 352004J) aligns vendor support around TSAPI‑specific incidents and is intended to provide continuity across the covered 5YPP term.
Coverage is indicated by 5YPP in the product name, representing a five-year purchase period associated with MPN 352004J.
The product designation 'SML' indicates a small-scale TSAPI focus. For larger deployments, consult Avaya or your reseller to assess whether a different support tier better matches your scale and SLAs.
Initiate support requests through your Avaya partner or the channel specified in your purchase documentation. Reference MPN 352004J and the 5YPP contract to verify entitlements and response pathways.
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