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Create Free Business Account| Pricing Type | Per product term |
| Mpn | 350382J |
| Product Supported | SA PREF C/D AEP R8 SES LAB SIP SGNL |
| Support Hours | Business and escalation hours |
| Covered Period | 5 years |
| Provided Support | Preferred Avaya software support |
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5YPP provides preferred Avaya software support for SES lab SIP signaling in AEP R8, including prioritized case handling and guidance for SIP session diagnostics. Coverage specifics follow the Avaya support terms associated with MPN 350382J.
This package is optimized for SES lab and validation workflows. For production-grade SLAs, consult Avaya or your reseller for production support offerings and SLA tiers.
Reference MPN 350382J and the product name 'SA PREF C/D AEP R8 SES LAB SIP SGNL' when filing cases to ensure correct routing and priority handling.
Purchase prior to extended validation or multi-release test campaigns to lock support continuity and avoid mid-project renewal gaps.
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