Avaya SA PREF C/D AEP R8 PT LB ENH CL CLS 3YPP

Protect advanced call-class and related feature sets on Avaya Application Enablement Platform R8 with a focused 36-month preferred support subscription (SKU 350417J). This offering is intended for teams that rely on AEP R8 enhanced capabilities—such as call-class customization, policy integrations, or other release-specific enhancements—and need continuous vendor backing for operational incidents and software-level guidance. By securing this multi-year subscription you preserve direct Avaya engagement for feature regressions, compatibility questions, and corrective software guidance tied to release R8. That reduces the risk of extended troubleshooting cycles when integrations interact with enhanced call classification logic or specialized AEP components. For infrastructure owners and architects, the subscription simplifies budgeting and ensures a defined vendor contact point for complex issues that cross application boundaries. Choose this SKU when your deployment requires predictable vendor involvement for specialized AEP R8 features and when minimizing downtime and integration risk is a procurement priority.