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Create Free Business Account| Pricing Type | Term-based enhanced support |
| Product Supported | Avaya Experience Portal R8 |
| Support Hours | Business hours with priority routing (vendor-defined) |
| Covered Period | 5 years |
| Provided Support | Enhanced technical support and software maintenance |
| Service Description | Enhanced support tier with priority vendor assistance |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
Enhanced level typically includes prioritized routing, faster vendor attention for escalations and higher prioritization for fixes and updates compared with standard support tiers.
Transferability depends on Avaya policy and the original contract terms; consult your Avaya account manager or reseller to review transfer options for migrations.
Yes. The package provides access to vendor-supplied updates and security patches for the covered Avaya Experience Portal R8 product during the support term.
Long-term enhanced support reduces total cost of ownership by lowering downtime risk, ensuring prioritized vendor engagement for complex incidents and stabilizing upgrade windows—minimizing internal disruption and emergency spend.
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