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Create Free Business Account| Product Supported | Avaya Experience Portal R8 (lab/IVR) |
| Support Hours | Varies by Avaya policy |
| Covered Period | 12 months |
| Provided Support | Preferred Lab Software Assurance |
| Mpn | 350480J |
| Vendor | Avaya |
| Product Name | SA PREF C/D AEP R8 MB/VS IVR SY LAB 1YPP |
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This SKU is focused on lab and IVR system environments for AEP R8 (development, validation and pre‑production). For production support, choose the corresponding production support SKU.
Yes — the package includes access to maintenance releases and patches applicable to AEP R8 lab and IVR scenarios during the 12‑month coverage period.
Avaya provides lab‑grade diagnostics and guidance to help reproduce defects in your MB/VS and IVR test environments as part of the preferred lab assurance engagement.
Coverage is supplied for a 12‑month term as indicated by the '1YPP' identifier; renewals must be procured prior to expiry to maintain continuity.
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