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Create Free Business Account| Mpn | MPN 350478J |
| Vendor | Avaya |
| Product Supported | SA PREF C/D AEP R8 MB/VS IVR SY 5YPP |
| Covered Period | 5 years |
| Provided Support | Software Assurance Preferred (C/D) |
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This SKU provides Software Assurance Preferred (C/D) coverage for MB/VS and IVR-designated components within Avaya AEP R8, with entitlement to vendor updates and fixes over a five‑year period under MPN 350478J.
Confirm entitlement by registering the order and MPN 350478J with Avaya or your authorized reseller. A5 IT can assist with registration and provide the documentation required to verify coverage.
Extensions and renewals follow Avaya’s renewal policies. Contact Avaya or your reseller well before the expiration to review available renewal options and prevent coverage gaps.
Yes. The 5‑year Software Assurance Preferred plan is intended for long-lived IVR and MB/VS deployments that require multi-year entitlement to updates and vendor fixes to maintain availability and compliance.
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