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Create Free Business Account| Mpn | 350423J |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF C/D AEP R8 MB DLY LAB 3YPP |
| Product Supported | AEP R8 message-bus and lab diagnostics |
| Covered Period | 3 years |
| Provided Support | Preferred Plus Support |
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Preferred Plus includes prioritized engineering engagement and vendor-coordinated lab diagnostics for message-bus and related interoperability failures, with entitlement validation tied to MPN 350423J.
Yes. The SKU includes coordination for delayed lab reproduction and vendor-assisted test runs to reproduce and diagnose complex defects.
The support term is three years and references MPN 350423J; use this MPN when opening cases to ensure correct routing and entitlement checks.
Yes. The package is suitable for pre-production verification and vendor-assisted lab testing to validate patches, configurations, and interoperability before rollout.
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