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Create Free Business Account| Mpn | 350465J |
| Vendor | Avaya |
| Product Name | SA PREF C/D AEP R8 EMAIL 3600 MSG 3YPP |
| Product Supported | AEP R8 Email (3,600 messages) |
| Covered Period | 36 months |
| Provided Support | Software Assurance - Preferred |
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The '3600 MSG' indicates this renewal covers the AEP R8 email configuration sized for a 3,600 message allocation; the contract preserves entitlement and support for that capacity tier during the 36‑month term.
Yes. The preferred software assurance renewal (MPN 350465J) provides entitlement to software updates, security fixes, and hotfixes for the covered AEP R8 email components for 36 months.
Upgrades to message allocation typically require coordination with Avaya or your reseller; they will advise whether a mid‑term adjustment is possible and any licensing implications.
This preferred support renewal grants access to prioritized support channels and remedial assistance, which helps accelerate incident diagnosis and resolution compared with basic support tiers.
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