Avaya SA PREF C/D AEP R8 EMAIL 3600 MSG

EMAIL 3600 MSG indicates the SKU is associated with the 3,600-message tier for AEP R8 email processing; it documents entitlement relevant to that message volume as encoded in the product name.

This product is a one-year preferred software assurance support contract (1YPP) and does not itself represent a perpetual software license. It documents the support term and classification for the associated product.

Yes. Upgrades or multi-year renewals are handled through Avaya or an authorized reseller. Contact them to consolidate annual coverage into multi-year agreements and to review possible pro-rated pricing.

Preferred assurance entitlements and service-hour specifics are defined in Avaya’s commercial terms. Request the detailed contract schedule from Avaya or your reseller at time of purchase to confirm response times, support channels, and any message-tier enforcement rules.