Avaya SA PREF C/D AEP R8 ASR PRX 3CON DR

Maintain platform continuity and predictable support costs for your Avaya AEP R8 ASR PRX deployment with a five-year preferred software assurance (MPN 350580J). This agreement documents entitlement to Avaya’s preferred-level coverage for the named AEP R8 asset and ensures prioritized service handling for software-related incidents and updates during the contracted term. Purchase of this support SKU reduces administrative overhead for renewals and consolidates vendor response expectations across your telephony estate. Use this SKU to standardize multi-site renewals, align support windows with maintenance calendars, and preserve upgrade eligibility for revision releases applicable to AEP R8. For precise incident response SLAs and service-hours details, consult the Avaya contract terms provided at sale; this SKU identifies the support class and duration your procurement and operations teams require to justify a long-term, vendor-backed maintenance commitment.