HPE Care Pack Collaborative Support Extended Service for ProLiant DL580 G7 and DL585 G6/G7

HPE U1J50E Care Pack Collaborative Support

Name: HPE U1J50E Care Pack Collaborative Support
Brand: AVAYA
SKU: 349427
Price: 4.62 USD
Availability: InStock

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MPN: 349427

In Stock

$4.62$5.48

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Key Features

24x7x4 Hour on-site service description
5 Year service duration
Parts and labor service characteristic
Parts replacement support included
Service main type: Maintenance
Service sub type: Physical

Keep essential ProLiant workloads moving with a service plan built for fast restoration and controlled support costs. This HPE Care Pack Collaborative Support - Extended Service provides 24x7x4 on-site coverage, parts replacement, and parts-and-labor service for five years, helping reduce downtime when hardware issues interrupt production systems. Designed for HP ProLiant DL580 G7, DL585 G6, and DL585 G7 servers, this plan is suited to teams that need a defined response window and direct access to field support. On-site service shortens the path from incident to resolution, while parts replacement helps avoid the delay and expense of maintaining deep local spares. For infrastructure teams, the value is in predictability: a fixed service term, a clear support model, and coverage aligned to business-critical server deployments. It is a practical choice when uptime matters more than ad hoc break-fix arrangements and when the cost of waiting is higher than the cost of planned support.

Ideal For

Supporting mission-critical ProLiant servers in a data center with strict uptime targets
Maintaining legacy HP server fleets where rapid parts replacement is required
Reducing operational risk for production workloads that cannot wait for depot repair
Standardizing support coverage across DL580 G7 and DL585 G6/G7 deployments

Why This Product

1On-site response instead of depot-based turnaround
2Parts replacement included to reduce spare inventory pressure
35-year term supports long lifecycle planning
4Built for specific ProLiant server models

Compatibility

Supported Models	DL580 G7, DL585 G6, DL585 G7
Supported Platform	HP ProLiant Server

Service Details

Service Name	Care Pack Collaborative Support - Extended Service
Provided Support	Repair; Parts Replacement
Service Duration	5 Year
Service Location	On-site
Service Sub Type	Physical
Service Main Type	Maintenance
Service Description	24 x 7 x 4 Hour
Service Characteristic	Parts & Labor

Product Identity

Brand Name	HPI
Manufacturer	Hewlett Packard Enterprise
Manufacturer Part Number	U1J50E

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Frequently Asked Questions

Which servers does this service support?▾

It supports HP ProLiant DL580 G7, DL585 G6, and DL585 G7 servers.

What response level is included?▾

The service description specifies 24x7x4 Hour on-site coverage.

Does this plan include parts replacement?▾

Yes. Parts replacement is included along with repair coverage.

Is this a hardware product?▾

No. This is a physical support service, so physical dimensions do not apply.