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Create Free Business Account| Product Supported | SA PREF AURATM5MBT SE +CC 101-1K N1 1YPP |
| Covered Period | 1 Year |
| Provided Support | Software Assurance Preferred |
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The product name indicates coverage for the 101–1,000 license band (101‑1K). MPN 238693 is the Software Assurance Preferred offering for that tier and a one‑year term.
Yes — the SKU name includes "+CC", which indicates inclusion of contact‑center compatibility and related fixes as part of the Software Assurance Preferred entitlements.
This support tier provides access to Avaya’s preferred support escalation channels for the covered license band, improving access to vendor resources for complex incidents.
Yes. This SKU provides a one‑year assurance term (1YPP). Organizations typically renew the Software Assurance contract prior to expiry to preserve continuous entitlement and update access.
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