Avaya SA PREF AURATM5 MBT SE +CC 1-100 N1 1YPP

Name: Avaya SA PREF AURATM5 MBT SE +CC 1-100 N1 1YPP
Brand: AVAYA
SKU: 238675
Price: 18.49 USD
Availability: InStock

AVAYA|

MPN: 238675

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$18.49

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Key Features

MPN: 238675
Coverage: 1 year
Product: SA PREF AURATM5 MBT SE +CC 1-100 N1
Vendor: Avaya
Scope: Aura TM5 voice and contact-center module maintenance
Entitlement: Software maintenance and technical support

Protect Avaya Aura TM5 deployments with a targeted one-year support entitlement for MBT SE +CC 1-100 N1 configurations (MPN 238675). This support contract assigns Avaya as the primary support source for software maintenance, vendor-issued fixes, and technical escalation for Aura voice and contact-center components. Ideal for medium-scale contact-center and telephony environments, the package ensures compatibility with Aura TM5 releases and provides predictable support scope for operations teams. By keeping maintenance and troubleshooting within Avaya’s support umbrella, IT leaders reduce integration risk, retain access to product-specific knowledge, and simplify incident escalation. The single-year term aligns with standard procurement cycles and allows teams to evaluate longer-term coverage after one operational year.

Ideal For

Support Avaya Aura TM5 contact-center deployments sized 1–100 agents
Maintain MBT SE telephony services under a one-year vendor contract
Ensure timely access to Avaya fixes for voice and CC modules
Centralize escalation for hybrid telephony/contact-center incidents

Why This Product

1Retain Avaya-specific expertise for Aura TM5 rather than generic third-party coverage
2Preserve access to official Avaya patches and release compatibility checks
3Simplify escalation paths with direct vendor support for voice and contact-center modules
4Buy a one-year term for procurement flexibility and clear renewal timing

Licensing

Pricing Type	Subscription
License Quantity	1 contract

Software General

Mpn	238675
Vendor	Avaya
Product Supported	SA PREF AURATM5 MBT SE +CC 1-100 N1

Support Warranty

Covered Period	1 year
Provided Support	Technical support and software maintenance

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Frequently Asked Questions

What systems are covered by this contract?▾

SA PREF AURATM5 MBT SE +CC 1-100 N1 1YPP covers Avaya Aura TM5 MBT SE with Contact Center (1–100 agent class) for one year (MPN 238675), providing software maintenance and technical support for those modules.

Does this include access to new releases?▾

Yes. The entitlement includes access to vendor-issued fixes and maintenance releases applicable to the covered Aura TM5 components during the one-year period.

Can this support be applied to hybrid or cloud-connected Aura deployments?▾

The contract applies to the covered product configuration. For hybrid or cloud-connected topologies, validate architecture specifics with Avaya or your reseller to ensure full entitlement alignment.

How do I start a support case under this contract?▾

Open a case through Avaya support channels and reference the contract MPN 238675. Your Avaya account team or reseller can provide the exact process and required entitlement information.

Avaya SA PREF AURATM5 MBT SE +CC 1-100 N1 1YPP

Key Features

Ideal For

Why This Product

Licensing

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya SA PREF AURATM5 MBT SE +CC 1-100 N1 1YPP

Key Features

Ideal For

Why This Product

Licensing

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

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