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Create Free Business Account| Mpn | 237820 |
| Service Type | Preferred software assurance for HA deployment |
| Product Supported | Avaya Aura R6 on S8510 HA |
| Support Hours | Business-priority coverage (per Avaya terms) |
| Covered Period | 1 year post-purchase |
| Provided Support | Preferred software assurance |
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Preferred denotes a higher-priority support routing and engagement model within Avaya's support organization, intended to accelerate escalation and coordinate with engineering when necessary. Exact entitlements follow Avaya's service terms for the MPN.
The MPN identifies Avaya Aura R6 running on an S8510 in a high-availability (HA) configuration. Confirm the target system configuration on your order for precise alignment.
Preferred software assurance typically provides access to supported release updates and fixes during the coverage term. Verify exact update entitlements and supported releases with Avaya or your reseller at purchase.
Yes. Support terms can be extended or renewed through Avaya or authorized resellers. Renewal options and pricing depend on the selected support tier and product configuration.
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