Avaya SA PREF AURATM R6 EE 101-1K U1 1YPP

Maintain production telephony stability for mid-to-large Avaya Aura R6 Enterprise Edition deployments with a one-year preferred support package. This offering targets 101–1,000 user license tiers and supplies vendor-prioritized incident handling, product updates, and technical guidance aligned to Avaya release baselines. Preferred support reduces escalation latency to Avaya engineering and streamlines communication between your NOC and Avaya support teams, enabling faster remediation of service-impacting issues. Procurement teams choose preferred support for predictable operational budgets, documented vendor accountability, and access to Avaya’s knowledge resources—features that justify investment compared with entry-level support because incidents that affect call continuity escalate faster and include actionable upgrade and patch recommendations.