AVAYA SA PREF AURA R6 EE 1001+ N1 3YAN

Maintain critical communications and contact-center continuity with Avaya Preferred support for Aura R6 Enterprise Edition. Designed for large deployments (1,001+ users) and N1 operational tiers, this offering reduces meantime-to-repair by routing incidents to designated Avaya teams and accelerating escalation. Delivery includes proactive monitoring guidance, prioritized case handling, and coordinated software licensing assistance — all intended to minimize disruption during peak loads, software updates, or infrastructure faults. Procurement of this preferred support signals an operational upgrade compared with basic offerings: you get account-aware intake, faster access to senior engineers, and direct coordination for complex upgrades and interoperability testing. Ideal for enterprise IT teams that must meet strict SLA targets, this service preserves user experience and operational telemetry while keeping configuration and licensing aligned with Avaya recommendations. Contact Avaya or your reseller for specific term, SLAs, and on-site options tailored to your deployment.