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Create Free Business Account| Version | R6 |
| License Pricing | Volume, prepaid / 1–100 licenses |
| Installation Type | Locally installed |
| Licensing Details | Annual fee |
| Product Supported | Avaya Aura Enterprise Edition |
| Covered Period | 3 Year |
| Provided Support | New Releases Update |
| Service Characteristic | 24x7 technical support |
| Service Type | Support Advantage Preferred |
| Remote Onsite | Remote and Onsite (per contract) |
| Duration Hours | 24x7 |
| Provided Support | New Releases Update |
| Service Duration | 3 Year |
| Product Supported | Avaya Aura Enterprise Edition R6 |
| Service Description | 24x7 technical support with new-release updates for Avaya Aura R6 |
Business account holders on Professional Services typically save 8% vs. retail pricing. Create a free account to see your price.
It includes 24x7 technical support, access to new-release updates, vendor escalation, and coverage for 1–100 licenses under a prepaid annual fee within a 3-year term.
The plan provides remote technical support and may include onsite assistance per the contract terms and severity level; specific onsite response commitments should be confirmed in your service agreement.
Licensing is volume-priced and prepaid annually; you report and reconcile license counts per Avaya's licensing process to remain eligible for updates and support.
Upgrades or term extensions are possible but require coordination with Avaya or your reseller to adjust contract terms, pricing, and effective dates.
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