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Create Free Business Account| Mpn | 238621 |
| Vendor | Avaya |
| Product Name | SA PREF AURATM R5 EE 1-100 N1 1YPP |
| Product Supported | Avaya Aura Platform R5 Enterprise Edition |
| Support Hours | Per Avaya support terms |
| Covered Period | 1 year |
| Provided Support | Preferred Support |
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This SKU covers deployments within the 1–100 user band for Avaya Aura R5 Enterprise Edition. Confirm your installed user count with Avaya or your reseller before purchasing to ensure appropriate coverage.
Yes. You may purchase a renewal SKU to extend coverage. Renewal availability and pricing follow Avaya’s current policies and the state of your entitlement at renewal time.
This SKU is focused on software entitlement and Avaya Preferred support for Aura R5 EE. Hardware repair coverage depends on separate hardware maintenance contracts; consult your Avaya account team for combined coverage options.
Provide your Avaya serial numbers and existing contract details to your Avaya reseller or representative. They will validate that this renewal SKU aligns with your current licenses and advise on any gaps.
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