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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | SA PREF AURA10 CORE MSG BS-ADV UPL 5YPP |
| Support Hours | Varies by region |
| Covered Period | 5 years |
| Provided Support | BS-ADV UPL (Preferred upgrade entitlement) |
| Service Description | Preferred support and upgrade entitlement for Avaya Aura 10 messaging |
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BS-ADV UPL denotes a preferred upgrade entitlement that provides access to published software updates and upgrade rights for the covered Aura 10 messaging product for the term of the agreement.
The SKU provides preferred support and upgrade entitlement for Aura 10 messaging across the 5-year term; regional support channels and hours vary by geography and should be confirmed with your Avaya account representative.
Yes — the BS-ADV UPL entitlement covers upgrade rights for supported Aura 10 messaging releases issued during the 5-year coverage window.
A single 5-year support term centralizes upgrade and maintenance costs, reducing the need for ad hoc emergency spend and simplifying multi-year financial planning.
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