Avaya SA PREF AURA10 CORE MSG 1 Year Advanced Support

This SKU provides a one-year preferred advanced software support uplift for the SA PREF AURA10 CORE MSG product, including entitlement to software fixes, access to Avaya support channels, and prioritized technical escalation.

Coverage start date is established at contract activation or the date of purchase as specified in the Avaya order documentation; confirm with your Avaya sales or support contact for exact start timing.

Open cases through the Avaya support portal or the designated Avaya support phone channels; the preferred support uplift ensures prioritized routing and escalation.

Yes. Coverage can typically be extended by procuring an additional support term; contact your Avaya account manager or authorized reseller to arrange renewal or multi-year options.