Avaya SA PREF AURA R6 COLLAB (A4) 3YAN

Keep collaboration services available and compliant for large-scale Avaya Aura R6 deployments with a three-year Preferred Support agreement. This A4 collaboration SKU provides software maintenance and product updates tailored to Aura R6 Collaboration components, plus structured access to Avaya technical resources. Designed for enterprise operations where predictable support coverage reduces operational risk, this SKU smooths patching, version upgrades, and defect remediation while preserving interoperability across contact-center, UC, and media-server components. Purchase of this support contract reduces mean time to repair by granting prioritized access to Avaya resources and packaged update delivery. For procurement teams, the three-year term simplifies budgeting while system architects retain control of upgrade cadence and compatibility testing. Choose this preferred offering when you need consistent vendor accountability for collaboration endpoints, session management, and platform integrations across on-premises and hybrid topologies.