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Create Free Business Account| Mpn | MPN 352316 |
| Vendor | Avaya |
| Product Name | SA PREF AURA R10 POWER (A3) 5YPP |
| Product Supported | Avaya Aura R10 |
| Covered Period | 5 years |
| Provided Support | Preferred Software Assurance (A3) |
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The 5YPP term provides five years of A3 preferred software assurance coverage: entitlement to Avaya Aura R10 fixes, cumulative updates, and prioritized case handling under the A3 support tier.
This plan provides access to Avaya-authorized R10 updates and fixes released during the coverage period. Major upgrade policies are subject to Avaya licensing and release notices—confirm specifics with Avaya or your reseller.
Yes. Registered systems covered by this SA PREF plan can open support cases with Avaya and receive handling according to the A3 preferred support level.
A five-year single-term contract simplifies budgeting by fixing software maintenance costs for the term and avoiding annual renewal variability. Renewal terms are available at contract end.
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