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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | SA PREF AURA R10 POWER 3YAN |
| Support Hours | Varies by region |
| Covered Period | 3 years |
| Provided Support | Power (3YAN) support |
| Service Description | Power-tier support and upgrade entitlement for Avaya Aura R10 |
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3YAN denotes a Power-tier support offering for Avaya Aura R10 that provides software fixes and upgrade entitlements during the 3-year coverage period; specific regional support details should be confirmed with Avaya.
Yes — selecting a 3-year term helps align renewals across platforms and simplifies budgeting, though actual synchronization requires coordination with contract dates across products.
This SKU provides Power-tier support and upgrade entitlement; any on-site or professional services beyond entitlement should be requested separately through Avaya professional services.
Regional support hours and response details vary; contact your Avaya account manager or authorized reseller to obtain the applicable support schedule and SLA for your region.
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