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| Product Supported | Avaya Aura R10 Enhanced IP Telephony |
| Covered Period | 12 months |
| Provided Support | Software Assurance (Preferred) |
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Preferred Software Assurance provides entitlement to Avaya R10 maintenance releases, defect fixes, and access to Avaya's escalation channels. Confirm exact entitlements with Avaya or your reseller for component-specific details.
This SKU provides coverage for 12 months (1 year) from the contract effective date.
Yes. Renewals and multi-year agreements are available through Avaya or authorized resellers; contact your account team for pricing and continuity options.
This entry documents the software assurance entitlement. On-site hardware service is separate — review the full Avaya support catalog or your reseller proposal to add field services if required.
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