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Create Free Business Account| Pricing Type | Support and maintenance |
| Product Supported | SA PREF AURA R10 CORE (A2) 3YPP (MPN 352297) |
| Covered Period | 3 years |
| Provided Support | Software assurance and vendor support |
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This SKU covers Avaya Aura R10 core components designated as core (A2), providing three years of software assurance, including maintenance releases and vendor-issued security patches for core infrastructure.
Yes. During the covered 3-year term, the contract provides entitlement to published security patches and vendor fixes applicable to Aura R10 core components.
Reference MPN 352297 and your contract identifier when contacting Avaya support to ensure the issue is handled under this three-year core support entitlement.
Support scope is defined by the purchased entitlements; to expand coverage to additional core nodes, procure additional SKUs or coordinate a contract modification with your Avaya account team.
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