Avaya SA PREF AURA R10 BASIC IPT

Preserve real-time voice services and administrative predictability with a five‑year preferred support offering for Avaya Aura R10 IP Telephony. This plan targets operational continuity: prioritized access to Avaya technical resources, software maintenance and fixes, and remote diagnostics that accelerate incident resolution. Ideal for enterprise contact centers and campus telephony deployments that require multi-year stability, the offering reduces procurement churn by locking support terms and pricing over a 5‑year horizon. Implementation teams benefit from consistent escalation paths and access to Avaya knowledge bases, minimizing internal troubleshooting overhead. Choose this plan when you need to reduce outage exposure and budget variability while keeping system software current and supported throughout the Aura R10 lifecycle.