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| Product Supported | Avaya SMB environments |
| Covered Period | 1 year |
| Provided Support | Expanded 10-point support |
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It provides expanded 10-point support coverage for supported Avaya SMB environments.
The coverage period is 1 year.
Yes. The 1-year term is well suited to annual budgeting and near-term refresh planning.
Expanded support provides a more structured service model for teams that want clearer entitlement and coverage.
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