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| Mpn | 344528 |
| Product Supported | SA PREF ASBCE R8 TRNSCODNG HA 3YMO |
| Covered Period | 36 months |
| Provided Support | Software Assurance (Preferred) |
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It provides preferred software-assurance entitlements for the Avaya R8 transcoding high-availability component under MPN 344528, including access to updates, security fixes, and vendor support for the 36-month term.
Yes. Renewals are managed through standard Avaya channels; early renewal aligns future coverage to your maintenance and budget cycles. Contact your Avaya sales representative or authorized reseller for renewal options.
Preferred software assurance preserves entitlement to Avaya support for diagnosis and remediation of covered software issues. Specific response SLA tiers depend on your existing Avaya support agreements.
No. This SKU covers software-assurance entitlements (updates and fixes) for the Avaya R8 transcoding HA component. Hardware repair and on-site services require separate hardware support contracts.
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