Avaya SA PREF ASBCE R8 CES HA 3YMO

Protect Avaya ASBCE R8 CES HA configurations with a three-year Preferred Support offering (MPN 344516). This SKU secures entitlement to Avaya software patches, updates, and vendor-level incident handling specifically for high-availability (HA) CES deployments running ASBCE R8. For infrastructure teams operating session border or edge CES clusters where HA is a contract requirement, this coverage reduces risk by preserving vendor escalation and ensuring continuity of software lifecycle management. The support term simplifies budgeting and procurement with a single MPN that represents the HA-focused Preferred Support commitment. This package is appropriate when you require vendor accountability for HA failover behavior, update compatibility across clustered nodes, and timely remediation of HA-related incidents. Coordinate with Avaya or your A5 IT account manager to confirm SLA tiers, included entitlements, and integration responsibilities for multi-vendor network environments.