Avaya SA PREF ASBCE R10 DYNAMIC

Sustain critical Avaya R10 services through incidents with a 1 Year dynamic maintenance plan that delivers predictable entitlement, prioritized case handling, and software updates. This offering maps to environments that run ASBCE components where availability and timely remediation matter. Included entitlements cover access to Avaya support channels, R10 software fixes, and entitlement verification for swift escalation. Procurement gets a single-year term that simplifies budget cycles while operations get documented response expectations and the option to align renewals to upgrade windows. This SKU targets teams requiring focused maintenance (maintenance-only scope) rather than full professional services, letting you pay for targeted support that preserves uptime and reduces mean time to repair.