Avaya SA PREF ASBCE R10 CES HA

Keep mission-critical ASBCE R10 CES HA environments available and serviceable under a defined 36-month support agreement (MPN 352201). This offering ties vendor software assurance and entitlement to the ASBCE R10 CES HA product to a single three-year term, delivering prioritized access to fixes, version updates where applicable, and formal Avaya support channels. For infrastructure owners and telecom architects, the agreement converts reactive break/fix risk into a predictable operating expense and shortens mean time to resolution by retaining Avaya as the escalation path. The subscription structure is designed for HA topologies and aligns with maintenance windows, change-control processes, and vendor-driven security patches. Choose this support when sustaining contact-center or enterprise-edge voice services is a procurement priority and when reducing internal support overhead matters more than one-off break/fix purchases.