AVAYA SA PREF ASBCE R10 CES HA

Preserve high-availability behavior for Avaya R10 CES HA configurations with a one-year vendor support contract (MPN 352198). This support scope focuses on the CES HA element and provides entitlement to vendor-issued fixes and advisories necessary to keep HA clusters resilient and certified. The agreement gives infrastructure teams a single accountable vendor path for HA-specific defects and update artifacts, avoiding the risk and time cost of unvalidated workarounds. For environments where failover predictability and minimal recovery time are required, this one-year coverage aligns vendor responsibility with your operational SLAs and reduces administrative overhead for patch validation and certification.