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Create Free Business Account| Mpn | 352178 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SA PREF ASBCE R10 ADV SVCS HA 5YPP |
| Product Supported | Avaya ASBCE/R10 High Availability |
| Covered Period | 60 months |
| Provided Support | Advanced services and technical support |
| Service Characteristic | Multi-year advanced services engagement |
| Service Location | Remote and on-site as per Avaya terms |
| Service Description | Advanced services for long-term maintenance and advisory |
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5YPP provides a 60-month advanced services engagement covering licensed software updates, vendor technical assistance, and advisory activities for Avaya R10 ASBCE high-availability environments. It is designed for multi-year operational continuity.
On-site support availability depends on Avaya’s service terms and the specific engagement. The contract typically includes remote technical support and may include on-site activity as defined by the service description and Avaya terms.
Transferability depends on Avaya’s contractual terms for the specific SKU. You should review the contract terms or consult your Avaya account representative to confirm transfer options.
A five-year plan reduces administrative overhead from frequent renewals, secures consistent terms and pricing, and ensures continuous vendor support and update eligibility over multiple release cycles—lowering cumulative operational risk.
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