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| Mpn | 352639 |
| Product Name | SA PREF ASBCE R10 ADV AMTGS R9 1YMO |
| Product Supported | ASBCE R10; AMTGS R9 |
| Covered Period | 1 year |
| Provided Support | Preferred support (vendor-defined scope) |
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The covered period provides 12 months of preferred support coverage tied to the listed releases; it maintains maintenance entitlements and access to vendor-issued updates for that term.
Release-specific update access is included for ASBCE R10 and AMTGS R9 as part of the support entitlements identified by this contract.
Yes. This preferred support offering provides vendor escalation channels for incident handling; reference vendor documentation for contact and severity procedures.
Renewal is handled through Avaya or your authorized reseller; request a renewal quote referencing MPN 352639 to preserve continuity of coverage.
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