Avaya SA PREF APOM R4 Manual Dial Agent 1YPP

Maintain support continuity for Avaya APOM R4 manual dial agent environments with a 1-year preferred support entitlement. This option is built for organizations that want to keep coverage current without committing to a longer service horizon, making it easier to match support spend to annual planning cycles. For telecom and infrastructure teams, the advantage is clarity. You know what is covered, when it renews, and how it fits into the operating budget. That matters in environments where communications services must stay aligned with internal procurement controls and where support gaps are not acceptable. This entitlement is a practical fit for teams that already run Avaya and need a defined support path for manual dial agent operations. It provides a focused service structure for APOM R4 deployments, helping maintain accountability around the platform while keeping the purchasing decision simple. When the goal is to preserve operational continuity without overcommitting capital, a 1-year preferred support term is the right fit.