Avaya SA PREF APOM R4 DR EXT SL INTFC 1YMO

Keep APOM R4 disaster-recovery signaling supported and recoverable with one year of Avaya support targeted at external signaling interfaces. This contract covers the vendor entitlements needed to receive software updates, patches, and technical assistance for DR interface components that tie APOM R4 into your resilient topology. Use this product when your architecture depends on vendor-backed signaling continuity between primary and DR sites — especially where interoperability or signaling conversion is required across transport boundaries. The agreement shortens investigation cycles by providing direct access to Avaya support engineers and documented fixes, reducing the risk of prolonged failover outages. It also supplies procurement with auditable entitlement records that justify premium support spend versus ad hoc or community options. Ideal for enterprise teams who require predictable DR behavior and quick remediation paths during failover testing or live DR events.