Avaya SA PREF ANALY R4 RT WB SKT INTF 351939

Preserve streaming analytics continuity for ANALY R4 real-time WebSocket interfaces with a one-year Avaya support package. This offering, reflected by MPN 351939, covers the RT WebSocket (WB SKT INTF) components for ANALY R4 and provides vendor support for troubleshooting, bug fixes, and interface compatibility. For teams running real-time dashboards, event-driven processing, or operator consoles that rely on ANALY R4 socket feeds, this support reduces disruption by assigning Avaya responsibility for interface-level defects. Select this 12-month entitlement when your deployment requires vendor accountability for WebSocket connectivity issues, timely fixes for protocol regressions, or guidance on supported client behaviors. The contract complements SRE and analytics teams by ensuring authorized updates and direct Avaya escalation paths—so internal resources remain focused on analysis and feature delivery rather than vendor-level debugging.