AVAYA SA PREF AES R8 BSC TSAPI ECD 3YAN

Protect Avaya Application Enablement Services (AES) and TSAPI integrations with a 3-year basic service subscription. The SKU preserves entitlement to vendor-supplied software updates and allows access to Avaya technical support for issues affecting TSAPI and ECD functionality. For teams operating contact center integrations, this subscription ensures continued compatibility with platform releases and mitigates risk from unsupported firmware or API changes. Purchasing a defined 3-year term simplifies lifecycle planning for middleware and integration points and avoids one-off emergency purchases when issues arise. This product (MPN 349793) is appropriate for organizations that require predictable support windows for AES R8 and TSAPI-dependent services and prefer to align integration support with contact-center refresh cycles.