Avaya 1 Year Support SA PREF AES R6 UNFD DSKTP 1YPP

Deliver predictable desktop availability and integration reliability with a focused one-year support subscription for Avaya AES R6 Unified Desktop environments. This offering addresses the operational needs of enterprises that run CTI, screen-pops, and unified desktop agents tied to Application Enablement Services. The subscription emphasizes rapid remote diagnosis, vendor-designated escalation, and access to sanctioned software updates that limit custom drift and interoperability issues. For procurement and infrastructure teams, this SKU reduces total cost of ownership by avoiding prolonged outages and repeated custom fixes; it provides a single accountable vendor for desktop-related faults. Choose this option when your desktop ecosystem is central to agent productivity, CRM integration, or compliance reporting. Compared with basic entitlements, this subscription brings prioritized handling and maintenance appropriate for production-class desktops supporting customer-facing operations.