Avaya SA PREF AES R6 BSC TSAPI HA 3YPP

Sustain critical TSAPI-based integrations across Avaya Aura® AES R6 environments with a focused 3 Years software assurance package. This offering targets deployments using basic TSAPI high-availability so operations teams retain predictable access to vendor updates, bug fixes, and technical assistance for the covered period. By locking in a defined support term, you reduce the operational risk of unsupported protocol behavior during upgrades, minimize integration drift, and keep maintenance windows compact. The SKU (MPN 240517) aligns with Avaya’s lifecycle cadence for R6 releases and is intended for organizations that require continuity for CTI links, session brokers, and third-party middleware that depend on AES TSAPI availability. Choose this package when you must preserve integration SLAs across phased platform upgrades and when avoiding reactive break-fix scenarios is a priority.