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| Pricing Type | Support contract |
| Product Supported | Avaya AES R6 BSC TSAPI |
| Support Hours | Not specified |
| Covered Period | 1 year |
| Provided Support | Preferred support |
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It is a 1-year preferred support agreement for Avaya AES R6 BSC TSAPI environments.
It is intended for Avaya communications deployments that depend on AES R6 and TSAPI functionality.
No. This is a support and warranty service, not a hardware item.
It provides a formal vendor support path that helps reduce escalation friction and supports operational continuity.
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