Avaya SA PREF AES R6 ADVTSAPI SML 3YPP

Keep mission‑critical CTI and desktop integrations available with a three‑year Preferred support agreement for Avaya AES Release 6 TSAPI/TSAPI‑style interfaces. This offering targets small deployments that require continuity for telephony application links: prioritized defect fixes, access to applicable software updates, and technical guidance aligned to Avaya’s AES R6 lifecycle. The contract reduces operational risk by accelerating incident escalation, providing documented case handling, and ensuring compatibility guidance during minor maintenance releases. For procurement and infrastructure teams, this SKU preserves existing investment in Avaya AES integrations while avoiding the cost and risk of unmanaged, out‑of‑support components. Activate the agreement at purchase to align entitlement to software downloads and support channels — delivering measurable uptime improvements for contact‑center endpoints, middleware, and third‑party CTI clients.