AVAYA SA PREF AES R5 BSC TSAPI 1YPP

Keep TSAPI telephony integrations operational while you plan upgrades and maintenance. This one‑year SA Preferred (1YPP) entitlement for Avaya AES R5 (MPN 239250) preserves access to Avaya support channels and formal product entitlement for the AES R5 TSAPI component. Buy this support when maintaining certified TSAPI endpoints is critical to contact center or UC infrastructure availability. The offering aligns the support term directly with the AES R5 lifecycle, limiting operational exposure during patching, configuration changes, and minor releases. For procurement teams, this SKU prevents gaps in vendor entitlement that could delay remediation or escalate resolution times. For architects, it guarantees continued compatibility checks and vendor-backed support access for the TSAPI interface throughout the 12‑month term. Use with existing Avaya Aura AES deployments to retain vendor support for TSAPI integrations and reduce administrative overhead when coordinating vendor escalations.