Avaya SA PREF AES R10 UNFD DSKTP 1YMO

Maintain operational continuity for Avaya AES R10 unified desktop environments with one year of vendor-provided support and software assurance. This entitlement focuses on desktop client availability, giving infrastructure teams direct access to Avaya support channels for issue diagnosis, defect remediation, and software maintenance as defined by Avaya terms. Purchase this one-year preference-level support to reduce mean time to resolution for desktop-impacting faults and to keep agent and user desktops on certified AES R10 builds. Ideal for organizations that require predictable vendor coverage for desktop software without adding hardware or on-site services. Validate entitlements and exact response SLAs with your Avaya representative before purchase to align with procurement and operational requirements.