Avaya SA PREF AES R10 GR HA SM (A5)

Ensure operational continuity for small-scale Avaya AES R10 HA deployments with a three-year Preferred Software Assurance agreement. MPN 352085 identifies the SA PREF AES R10 GR HA SM (A5) offering and secures vendor maintenance entitlements that keep AES R10 instances aligned with Avaya’s published fixes and release cadence. For IT directors and architects managing compact distributed sites or smaller contact centers, this coverage simplifies lifecycle management and reduces risk during updates or integrations. This SKU is appropriate where a lean AES R10 footprint still requires vendor-backed maintenance to sustain interoperability and validated configurations. The three-year term gives procurement teams predictable renewals and preserves eligibility for Avaya maintenance channels throughout the period. Use this coverage to maintain supported configurations, reduce time spent troubleshooting unsupported states, and coordinate vendor releases within your standard change cycles.