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Create Free Business Account| Pricing Type | Term-based renewal |
| Mpn | MPN 352072 |
| Vendor | Avaya |
| Category | Software Services / Support & Warranties |
| Product Name | SA PREF AES R10 GR HA SM 1YPP |
| Product Supported | Avaya Application Enablement Services R10 |
| Support Hours | Support hours vary by region |
| Covered Period | 1 year |
| Provided Support | SA PREF AES R10 GR HA |
| Service Location | Global |
| Service Description | Preferred-tier support and update entitlement for 12 months |
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This SKU provides a one-year preferred support entitlement for Avaya AES R10 with global HA scope for small deployments, including access to published updates and preferred incident handling. Confirm exact inclusions with Avaya ordering documentation.
Yes. Coverage can be renewed or replaced with a different term through Avaya’s renewal process. Engage your Avaya representative or reseller to obtain renewal pricing and any available multi-year discounts.
Yes. The SKU is appropriate for production small-scale HA AES R10 deployments, pilot sites or temporary coverage during migrations. For larger or multi-site enterprise needs, evaluate larger-profile SKUs or multi-year terms.
Entitlement is verified through Avaya’s licensing and support portals; your Avaya account manager can provide confirmation and register the contract against your account or serial number.
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