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Create Free Business Account| Mpn | 352109 |
| Vendor | Avaya |
| Category | Software Services / Support & Warranties |
| Product Name | SA PREF AES R10 GR HA MED (A8) 3YMO |
| Product Supported | Avaya AES R10 Group HA |
| Covered Period | 3 years |
| Provided Support | Preferred Software Assurance |
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This SKU covers Avaya AES R10 Group HA configurations — the product name indicates support for AES R10 HA deployments under the Preferred Software Assurance program.
The identifier includes 3YMO, which denotes a three-year coverage term for the Preferred Software Assurance agreement.
Yes. Preferred Software Assurance entitles the customer to Avaya-issued fixes and updates applicable to AES R10 HA during the contract period.
This agreement consolidates vendor entitlement, certified updates, and prioritized support routing, which reduces downtime risk and administrative overhead compared with lower-cost, non-vendor-maintained options.
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