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Create Free Business Account| Mpn | 352132 |
| Product Name | SA PREF AES R10 GR HA LG (A11) 1YPP |
| Product Supported | AES R10 (GR HA LG A11) |
| Covered Period | 1 year |
| Provided Support | Preferred support (vendor-defined scope) |
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Yes. The offering is designated for AES R10 GR HA LG (A11) high-availability configurations and preserves the maintenance entitlements needed for HA operations.
Release-specific fixes and updates are available through vendor entitlements for the supported AES R10 HA variant during the one-year coverage period.
Preferred support provides vendor escalation channels for incident handling; consult Avaya support documentation for severity definitions and contact procedures.
When renewing, reference MPN 352132 and existing contract details; your Avaya channel or reseller can supply a renewal quote to avoid coverage gaps.
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