Avaya SA PREF AES R10 GR HA LG 1YMO

Ensure continuous operation of Avaya AES R10 with one year of preferred software assurance tailored for high-availability, large deployments. This offering maintains your entitlement to vendor-supplied software updates, critical fixes, and assurance for configurations designated for HA. Designed for enterprise communications infrastructures, the coverage helps teams plan maintenance windows, validate upgrades against AES R10, and centralize vendor escalation paths. Choosing this preferred tier preserves access to Avaya’s support lifecycle for the covered release and reduces internal risk for mission-critical voice and contact center services. Ideal for procurement and architecture teams that require predictable support costs and vendor-backed remediation for production incidents during the covered period.